Ensuring the safety of our patients, practitioners & staff

Our Key Covid-19 Points

Masks Required

Masks are to be worn at all times.

Screening Questions

Our staff will ask patients a series of questions. This will allow them or the doctor to decide on the most appropriate mode of care. eg. car park appointment, home visit, telehealth or inside clinic appointment.

Vaccination Status

To understand your current immunity levels to COVID-19 and provide the best care for you and the protection to our staff and patients.

In Car Appointments

Patients with Covid-19 symptoms regardless of vaccination status and Covid PCR swab results will need to be seen in the car park. Call reception for further instructions.

Rapid Antigen Testing

Witnessed RAT Testing by a Registered Nurse or Doctor $50. Please book online.

Pre-Consultation testing requested by doctor/clinic:
Your visit to Medsana may require a Roche Rapid Antigen test ($16) just prior to your scheduled appointment time. The test takes between 15-30mins and will be conducted in the carpark. This requirement may apply to procedures or visits that take longer than 15mins and in the context of heightened risk. The cost for the Rapid Antigen Test will be privately charged and will be additional to the consultation or procedure cost. You can bring your own RAT test to be witnessed by one of our staff in the carpark. Our friendly receptionists will give support and guidance.

Medsana Car Parking


unvaccinated patients

As of 10th of March 2022, this will not apply. Subject to change at any time.

Age Group Description
Children: <16 years old Able to attend in clinic as long as parents/guardians are fully vaccinated and are able to show evidence of their vaccination status. If parents/guardians are not vaccinated, the clinic and practitioner will determine the next best course of action.
Adults >16 years old (voluntarily unvaccinated and exempt) To be seen in the carpark.
Patient to wear surgical mask.
Adults >16 year old presenting for vaccination during a vaccination clinic session Able to attend the clinic for purposes of a COVID-19 vaccination. Must be well and pass screening questions. Subject to Public Health risk as determined by Queensland Health.

Vaccinated & unvaccinated Patients

Can be seen within the clinic while wearing a surgical mask and passes the screening questions.

Covid-19 Positive Patients

  • We will care for existing and new patients.  Please call reception for further details.
  • Payment by Credit/Debit Card over phone only.
  • Subject to acceptance and availability of the practitioner(s).
Method Type Description
Telehealth - Private Fees Existing patients are able to do telehealth via phone or video call.
Face-to-Face - Private Fees This will only be when absolutely necessary and by invite only. If a patient is attending in the clinic, they must enter through the back door (Kitchen) and must not enter communal areas (foyer, lift, etc).
Home visit - Private Fees At the practitioner’s discretion.

BSPHN will be supplying Pulse Oximeters for COVID-19 Positive patients to use at home. The patient will need to either get a family member/friend to collect from the clinic or someone from Medsana Medical can deliver for a fee.

Care will be provided in accordance with the RACGP Covid-19 Home Care Guidelines.  Subject to acceptance and availability of the practitioner(s).  Fees will apply.


Subject to availability. 

Updated 10 March 2022