NDIS Support Coordination

NDIS Planning, Support and Medical Care

What Is Support Coordination?

A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community. 

Why partner with Medsana for your NDIS Support Coordination?

  • We personalise goal planning tailored to your individual needs to establish a pathway that provides you and your supports with practical information to reach your goals.
  • Your care is supported by a team of Doctors, Specialists and Allied Health professionals. 
  • Our Support Coordinators come from Allied Health and Nursing background.
  • Appointments are in private rooms at our medical centre or held at your home if desired.
  • We have established connections in the health community.
  • Your appointments are approached with a focus on client care vs time spent. Each appointment is allocated plenty of time.
  • We are committed to providing a friendly & professional service to all our clients. 
  • We are in process of becoming a registered NDIS provider.

Available NDIS Support Services

As your support coordinator, we can help recommend and manage the delivery of a wide range of suitable support services to help improve your independence and involvement with your community.

This can include but not limited to, supports such as: 

  • Physiotherapy
  • Support Coordination
  • Occupational Therapy including home design and home and car modification
  • Speech Therapy
  • Exercise Physiotherapy
  • Other Innovative Supports
  • Participant in the Community
NDIS couple doing stretching exercises at home
NDIS Logo - Registered NDIS provider

Benefits of Support Coordination

1. Streamlined Access to Services

NDIS support coordinators work closely with participants to identify their specific requirements and connect them with appropriate service providers. This ensures a seamless and efficient access to necessary services.

2. Budget Management and Planning

Effective budgeting is a cornerstone of NDIS support coordination. Coordinators assist participants in understanding their budgets, allocating funds strategically, and making informed decisions to optimise the utilisation of available resources.

3. Tailored Support Plans

Every individual’s journey is unique, and NDIS support coordination recognises this diversity. Coordinators collaborate with participants to develop personalised support plans, encompassing a range of services from healthcare to community engagement.

4. Advocacy and Empowerment

NDIS support coordinators advocate for the rights and choices of participants. By empowering individuals with disabilities, coordinators ensure they have a voice in decisions that impact their lives, fostering independence and self-determination.

5. Holistic Well-being

NDIS support coordinators take a holistic approach to well-being. They consider not only the immediate needs of participants but also their long-term goals and aspirations. This comprehensive perspective ensures that individuals receive support that enhances their overall quality of life.

6. Seamless Transitions

Life is filled with transitions, and individuals with disabilities may face unique challenges during these periods. NDIS support coordinators play a crucial role in facilitating smooth transitions, whether it’s moving to a new living arrangement, transitioning between educational levels, or adapting to changes in health conditions.


7. Continuous Monitoring and Adjustment

The journey with the NDIS is dynamic, and so are the needs of participants. Support coordinators provide ongoing monitoring to assess the effectiveness of the support plans. They make necessary adjustments based on changing circumstances, ensuring that the support remains relevant and impactful.

8. Community Engagement and Social Inclusion

Isolation can be a significant challenge for individuals with disabilities. NDIS support coordinators actively work towards fostering community engagement and social inclusion. They connect participants with social activities, support groups, and community events, promoting a sense of belonging.

9. Crisis Management and Emergency Preparedness

Unexpected challenges can arise, and NDIS support coordinators assist participants in developing crisis management plans and emergency preparedness strategies. This proactive approach ensures that individuals are equipped to navigate unforeseen circumstances with resilience and minimal disruption to their lives.

10. Collaborative Partnerships

Support coordinators build collaborative partnerships with a network of service providers, therapists, and specialists. This network allows them to tap into a diverse range of expertise, ensuring that participants receive the best possible support across various domains.

11. Family and Carer Support

Recognising the crucial role of families and carers, NDIS support coordinators offer guidance and support to those in caregiving roles. This collaborative approach ensures that the entire support network is equipped to provide the necessary care and assistance.

Frequently Asked Questions

There are around 4.3 million Australians who have a disability. Within the next five years, the National Disability Insurance Scheme (NDIS) will provide more than $22 billion in funding a year to an estimated 500,000 Australians who have permanent and significant disability. For many people, it will be the first time they receive the disability support they need.

The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.

  • National: The NDIS is being introduced progressively across all states and territories.
  • Disability: The NDIS provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.
  • Insurance: The NDIS gives all Australians peace of mind if they, their child or loved one is born with or acquires a permanent and significant disability, they will get the support they need.
  • Scheme: The NDIS is not a welfare system. The NDIS is designed to help people get the support they need so their skills and independence improve over time.

For more information on the NDIS you can refer to the following links:

  • How does the NDIS work? –  https://www.ndis.gov.au/understanding/how-ndis-works
  • What type of supports are funded? – https://www.ndis.gov.au/understanding/supports-funded-ndis
  • NDIS eligibility – https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

A Support Coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community. 

Their role is to show all available and practical options to their clients. To ensure they have choice and remain in control of their supports. They will also provide their recommendations based on what options will be best for each individual’s circumstances to assist in the decision-making process.

Someone who helps you:

  • Understand your plan
  • Create individually tailored goal plan
  • Find out what supports you can get with your plan
  • Find the right service providers
    Set up a service agreement with your service providers

Our friendly team will contact you and make an initial appointment with our Support Coordinator. Who will help you develop your very own individually tailored plan to reach your desired goals!

A Support Coordinator cannot be paid to do advocacy, but they can attend meetings with you to help you to speak up for yourself (including your annual plan review meeting), and can help you to prepare for and submit a plan review. Support Coordinators can’t manage staff rosters or provide personal care.

Step 1:

Complete the enquiry form

Step 2:

Our Support Coordinator will personally contact you for future information

Step 3:

Our team will help you make the initial appointment to start your NDIS Support Coordination Journey

If you are eligible for the NDIS and the support services are covered within the NDIS guidelines of funded supports, then there are no costs to you. 

Any other services outside funded supports may incur a fee. Please contact us for further information. 

NDIS patient talking with female doctor

"NDIS support coordinators and health support members will help you when challenges arise and show you how to find solutions."

Our NDIS Support Co-ordinators


NDIS Coordinator

Farzeena is a passionate NDIS Support Coordinator who is committed to providing high quality care to her clients.

With a background of Allied Health and Management, Farzeena has a strong interest in the disability community and creating access to the support they need. She has extensive knowledge of the NDIS scheme which helps her provide exceptional service to her clients.

In her spare time she enjoys shopping, trying new café’s with her friends and spending quality time with her family.

Contact Us

Please completing query from below and our Support Coordinator will get in touch with you.